Three plans. One guarantee. Same human.
Pick the level of support that fits your life. Every tier comes with a real person, a written game plan, and the 90-day promise.
Starter Watch
- Monthly tri-bureau credit monitoring
- Quarterly review call with Diana
- Email alerts on new activity
- Score tracker dashboard
- Plain-English monthly summary
Builder Plan
- Everything in Starter Watch
- Monthly review call with Diana
- Dispute letter review and guidance
- Personalized rebuild roadmap
- Priority text line to Diana
- Annual credit goal review
Family Plan
- Everything in Builder Plan
- Coverage for a spouse or partner
- Joint household game plan
- Annual tax-season check-in
- Shared monitoring dashboard
All plans cancel anytime. No long-term contracts. No setup fees.
How we walk through a dispute together.
Disputes are not magic. They are paperwork done carefully, on time, every time.
Pull the report
We pull your tri-bureau report and read every line out loud together.
Mark the items
We flag anything inaccurate, outdated, or unverifiable for review.
Send the letters
We help you draft and send the dispute letters through the proper channels.
Track the response
We monitor every reply, log every change, and circle back monthly to adjust.
The things you should never have to ask for.
A real person, not a queue
Diana picks up the phone or replies to your email within one business day. Always.
Written summaries
Every call ends with a one-page recap delivered to your inbox so nothing gets lost.
Secure document handling
All uploads run through encrypted portals. We never email your identity documents around.
Honest expectations
If something is unlikely to move, we tell you. We will never sell you on outcomes we cannot deliver.
Black Diamond on Skool
Monthly live office hours with Diana, a growing library of credit literacy lessons, and a community of households learning the practice alongside you. Members get early access to new courses and direct Q&A with Diana every month.
Join the communityNo movement in 90 days? You get your monitoring fee back.
We are confident in the work, and we put that confidence in writing. If three months of monitoring and review have not produced a visible result, you owe us nothing and we still wish you well.
The questions we hear most.
What exactly does credit monitoring include?
This is credit monitoring. We watch your tri-bureau report, flag what looks wrong, and guide you through the formal dispute process. We educate, we advocate, and we follow up. Credit work is paperwork done patiently, and that is what we do.
How quickly will I see results?
It varies. Some clients see movement within the first 30 days. Others take the full 90. If we have not produced a visible change in three months, the guarantee kicks in.
Do I have to live in Fort Wayne to work with you?
No. We work with families across the country over video calls. Most of our clients are in Indiana, but we welcome anyone who wants a calm, plain-English partner.
What documents do I need to get started?
Proof of address, a government-issued ID, a selfie holding the ID, and your Social Security card. The intake form will walk you through it.
Can I cancel anytime?
Yes. No long-term contracts. You can cancel before any monthly renewal with one email.
How is my personal data stored?
All uploads run through encrypted portals. We follow the same privacy practices that govern tax preparation, which is a higher bar than most.
Pick your tier when you are ready.
Or pull a free snapshot first, no card required.